Cancellation Policy:  We treat all of our reservations such as airlines treat their reservations and we ask that our customers do the same. We pride ourselves on being the kings of last-minute reservations. We do, however ask that you give us about 5 days advance notice if at all possible, in order to accommodate your needs effectively. Trips fill up, so make your reservation early to ensure your choice of dates.

Refund Policy:  A refund less a $15 per person cancellation fee will be given if you cancel 15 days or more prior to the reserved date. A $25.00 per person rescheduling fee will be required for changes made 7 to 14 days prior to your trip. No refund is issued if you fail to show or cancel your trip within two weeks of the date. Substitutions are allowed; please inform the office of the change in participant information.

Rain/ Shine Policy: We reserve the right to alter your itinerary or to cancel any activity due to water conditions, weather or hazardous conditions, or insufficient participants, in which case an alternative date or refund will be given. We also reserve the right to switch rivers due to low water, high water, or other safety concerns.  Please remember, our trips will go, rain or shine.

Waiver Policy: All participants are required to sign a participation agreement. For those under the age of 18, a parent or legal guardian is required to sign on the minor’s participation agreement. This agreement will be sent to you as an attachment to your Purchase Confirmation and Reminder emails. Please click on the participant agreement link below to review, print, and fill out prior to your trip.  Contact the office at 206.276.8774 or with any questions.